CNV Connect Field service
CNV Connect for field service
Technicians on the road: job checklists, proof of visit, and timesheets that match what you invoice.
What we hear
The daily friction
- Nobody is sure whether the technician reached the third job or went home
- Job notes live in WhatsApp and never make it to the customer record
- Overtime is claimed on trust because the clock lives on paper
- The customer calls the office and the office calls the technician
What changes
How the workspace answers it
On-site punches
Field clock-ins are tagged as on-site and keep coordinates, so a visit is provable.
Per-visit forms
Pre-use equipment checks and job checklists submitted at the door, with photos.
Tickets, not phone calls
Customer requests become tickets with an SLA clock and an owner — and the technician sees the ticket.
Tasks that follow up
Work that needs a return visit becomes a task attached to the ticket, not a note in somebody's head.
Why it holds up
The weekly board shows every technician's days side by side, which is where the missing punch shows up before payroll does.
Get your whole team on one system this week
The Free plan covers 10 users with every module switched on — no card, no sales call, no migration project.
Free forever for 10 users · no credit card · set up in an afternoon